Great Customer Service

  • 1
  • Praise
  • Updated 5 years ago
I called customer support today and asked them for re-install of the SNAGIT software that I purchased a while back on my new computer. First of all it took only less than one minute to speak to a live agent. And he was very helpful. After the call, I received an email right away. I am very happy with your service and recommend Snagit to everyone I know. The price is affordable and does a lot of good stuff in creating a professional looking report. Thanks, B Shahossini
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behdad shahossini

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  • thankful

Posted 7 years ago

  • 1
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Logan S.

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Hey Behdad,

We are very glad to hear you were able to get your problem solved quickly! We strive to provide quality service here at Techsmith, so it's good to hear your problem was taken care of to your satisfaction.

Let us know if you have any other feedback or questions!
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Sarah Breeden Carmichael

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The customer service is great with Tech Smith.  I talked to Ashlie Helmer and she was so helpful and friendly.  We use Snag it and love it but it's also nice being able to call a company and know we will be treated so well!  Thanks!
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Ashlie Helmer, Employee

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Always happy to help, Sarah!!

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