Grey box glitch when using visual effects

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  • Updated 3 years ago
I just upgraded to Camtasia 9 and am experiencing a weird glitch.  

When I overlap two video clips (so one may fade into the other), I am seeing a grey box appear over the top video clip.  It looks as if the video image/ data is missing.  (see attached images)

If I remove the visual effects (a drop shadow and a border), the grey box disappears. If I keep the visual effects, but do not overlap the video, the grey box usually disappears.  Sometimes the box is solid grey, sometimes it is a checkerboard.

I can not figure out why this is happening.  I've tried re-recording the screen, using screen shots rather than recordings, and deleting the file and staring over.  This grey box occurs in multiple files, recorded at different times, in the same spot/ same size, when using the same effects.  

I thought it could be my graphics card, but I have a 4 month old machine, built for video editing.  I am not having problems in the older version of Camtasia, or any other graphic/ video editing programs.

It's very frustrating.  
Photo of jbourne3


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Posted 3 years ago

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Photo of kayakman

kayakman, Champion

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you should put the 2 video clips on same track, and use a fade transition to accomplish what you want