Having trouble matching older Snagit screencap - color, details of callout outline

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  • Updated 3 years ago
Snagit 13, Windows 10, CMYK TIFF output

I'm updating some software documentation and need to match callouts on the older SnagIt captures. I'm not finding the right controls.

Here's the old callout style:


(Sorry, I don't know which version of SnagIt that the earlier editor(s) used, but I do know they used SnagIt)

Here's the new:

The older style is pretty clean in the interior. It almost look like a button with a red rim. Mine has a largely filled-in center, more like a flat slice of a candy cane.

Plus, my red is wrong - more rose-ish than the original, which is more fire-engine-ish, and I have no clue how to fix that. The old shadow is a darker gray than the new.

My new one is upside down, but ignore that aspect.

Any help is welcome...
Dave
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Dave Gehman

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Posted 3 years ago

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Michael Baraz

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I have read dozens of posts about missing and lesser features of v13. I had it installed and gave up. There are huge omissions with the product's configuration management, plus all the problems like this. I reverted back to v11. I am very happy now.
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Dave Gehman

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Thanks, Michael. Does Techsmith offer retrograde versions? I have 7 on a different computer, but haven't tried it since "up"grading to Windows 10 from Win7.

I may end up having to do graphic editing in a separate program (which doesn't offer CMYK), then bring the right-looking results into SnagIt for the change in color space from RGB.

Dave
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Rick Stone

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Hi there

See if the zip file offered here by TechSmith support helps.

https://support.techsmith.com/hc/en-u...

Cheers... Rick :)
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Kelly Mullins, TechSmith Employee & Helper

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Hi Dave,

Those are stamps, not callouts or anything else you can create from scratch. So, you need to reinstall that particular set to get the match you need.

If the link Rick provided doesn't have the ones you need, let me know and I will send them to you.

Just send a request to k.mullins@techsmith.com

That particular stamp set is called "Numbers Large" - Just for your reference.

Kelly
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David Howell, Employee

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The old image looks like it is using the "glassy" gradient fill style. There is also a "shaded" style which is what you are probably using in your new image.

The glassy style dates back to version 8.2 when it was introduced. That option was taken out of the product back in one of the version 11 releases.

As for the color, you could use the color picker to match the old color - just pick on the border of the callout, the shading will be based off of that.
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Dave Gehman

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Thanks, all. I'm working my way to a copacetic solution with all your help.

David, how do I access a given style by name? 

While I have your attention, how do I get back to a navigational cursor (in other programs, a hand or a small black arrow that allows me to scroll up/down/right/left) once I've clicked on Arrow, Text, Callout, Shape, Fill, or Stamp on the top toolbar? I can't find a way to un-select the tool. My usual action - hit ESC - doesn't un-select....
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David Howell, Employee

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Hey Dave,

There is no way to reference styles by name. Whether the fill is shaded or not is controlled by the Properties panel -- for callouts, open up the "Advanced" section and you'll see the on/off switch for that callout property.



If you create a custom style and want to save it for later use, add it to the Quick Styles. Instructions for that are here: https://support.techsmith.com/hc/en-us/articles/216409107


As for the cursor, Snagit shows a custom cursor for each tool (Arrow, Text, etc.) when it is active. If you move outside of your working image, the cursor should change back to the normal navigation cursor (as I'm sure you already know). If you want that normal cursor while working inside your image, active the Move tool. You can find that one under the "More" menu at the bottom.



HTH!
-dave
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Dave Gehman

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Thanks, Dave.

After your explanation, I looked for keyboard shortcuts in the help file, where I probably should have gone before asking here. However, for some reason, the CTRL+n for selecting a tool doesn't always work for me in Win 10, but I can't figure out a pattern for the anomaly. If I can find a pattern, I'll post a bug report.