Having a minor problem with Jing/Screencast upload

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  • Updated 6 years ago
Attempting to upload a Jing movie (or image) from the Jing recorder sends it to the wrong account. I have 2 screencast.com accounts - one that I created for personal reasons (originally to share issues with CodeSmith) and one for work. When I first set up Jing on this computer, I used my personal account. Realizing that I didn't want to mix the videos, I created a work account on Screencast.com. I changed the account information in Jing, but even though it sees and thinks it's communicating with my work account, when I click the "Share via Screencast" button in the recorder, it still sends the recording to my personal account. (If there's a place in the registry where I can alter this, I'd be happy with that.) Thanks!
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Tony Goggin

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Posted 6 years ago

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Logan S.

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Hey Tony,

Do you have your passwords saved in your browser? If so, try logging out of the personal account, and see if that helps. I'll check on the registry and see if we can alter it that way!

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