HD WebCam Recording With CS8 ?

  • 4
  • Question
  • Updated 6 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Inactive threads; archiving to prevent necroposing

I Just baught the Logitech HD Pro Webcam C920 and will be getting this in the next day or so. I did do a search for HD Webcam recording with Camtasia Studio but there were few items that meantion Camtaasia Studio and I did not find any that meantioned CS8, how has CS8 if at all resolved the recording of the webcam when it is an HD as indicated by the link above.

I know I should have ask here first, but if need be I can always use an H.264 editer to convert it to an mp4 file and import it, Yes, No, Maybe?

Thank you in advance
Dre
Photo of SgtDreTheArchangel

SgtDreTheArchangel

  • 9 Posts
  • 1 Reply Like

Posted 7 years ago

  • 4
Photo of Randy Schott

Randy Schott

  • 396 Posts
  • 47 Reply Likes
Hi Dre,

I don't think that camera will work with Camtasia Recorder. I don't believe we handle input streams that are already encoded to H.264. So, you would probably have to record the webcam part separately and then bring it into studio as a separate clip. However, we hope to support those types of cameras in the future, so it's not a bad purchase! :-)

Randy
Photo of LaTasha M. McPherson

LaTasha M. McPherson

  • 1 Post
  • 0 Reply Likes
What type of Logitech camera do you support? I have had countless trouble with my Logitech Pro 9000. Any models of Logitech HD that you know work? I have CS 7.1 Windows version.
Photo of SgtDreTheArchangel

SgtDreTheArchangel

  • 9 Posts
  • 1 Reply Like
Hello Randy,

Thank you for the quick reply, I had a feeling but wanted to check and make sure anyway.

Dre
Photo of Kolorado

Kolorado

  • 1 Post
  • 0 Reply Likes
I've just bought Logitech C270 today as well.
Just realized now that CS7 (and 8?) Can take only 320x240 resolution, so WHY I bought the HD webcam? and WHY does the software allow to choose higher resolution since its incompatible?

I hope the newer version of CS will have this feature enabled.
Photo of Lauren

Lauren

  • 1 Post
  • 1 Reply Like
Hello,
I have both Camtasia 7 and 8 and the Logitech C920 mentioned above. When do a screencast with video Camtasia 7 accepts the HD PIP but when I do this in 8 it crashes. I have faculty who need to produce HD videos for online courses. This is extremely important. When will this be fixed? They all have Camtasia 8 on their machines. Is it possible to downgrade back to 7?
Thanks,
Lauren
UMD
Photo of Fred Grover

Fred Grover, Champion

  • 2445 Posts
  • 385 Reply Likes
I have the Logitech C910 HD Webcam and my only complaint on it is when using it and the Webcam is ready to record the audio has a slight or sometimes loud whining (High Pitch) noise. I have tried several things to troubleshoot it and even contacted Logitech about it with no return answer. Has anyone else experienced this with the Logitech C910 or other Logitech Webcams?

If so, how did you resolve the problem that is so annoying with that kind of whining (High Pitch) like sound being recorded to.
Photo of John S. Richards

John S. Richards

  • 391 Posts
  • 60 Reply Likes
Fred,

Does this sound occur when all other devices are unplugged?

I've had minor audio distortion when basic ear-bud head sets are used to monitor audio during recording.

By moving ear-bud head set from the PC jack and moving it to the audio monitor jack on my USB mic, the recorded distortion problem vanished.

Perhaps some very tiny cross-talk like distortion was being introduced in my first method. Perhaps moving equipment may help you?

It may also be that there is some PC fan noise you do not hear, but which your mic hears, which is later is heard on your audio track during post production.

It may be your camera mic is never 100% off even when you have it at 0%, assuming you use another mic to record audio and the web cam is used just to record video.

If this was the case, I wonder if you can tape over or (cut/yikes!) the audio USB connector elements (assuming this is even possible) on your webcam USB cable...
Photo of Fred Grover

Fred Grover, Champion

  • 2445 Posts
  • 385 Reply Likes
Thanks John I think I might have got this issue fixed. It was when using my Mackie Mixer with a Condenser Mic and not the webcam Mic. Wires were crossing and I am now rerouting them all to be more separated from each other. I appreciate your suggestions John. I will let you know if it works out when I get this done.
Photo of Dragonblogger

Dragonblogger

  • 6 Posts
  • 0 Reply Likes
I have the same issue, Camtasia Studio 8 crashes and can't reload without rebooting Windows 8 if you tried to capture video from the Logitech C920 webcam. You can't use the Logitech C920 directly as capture with Camtasia Studio.
Photo of John S. Richards

John S. Richards

  • 391 Posts
  • 60 Reply Likes
My tip last year...for CS7

Logitech C920 Vs C905 webcams.
Side-by-side spec comparison of these webcams & settings options,
click here: http://bit.ly/CS7LogitechWebCamSettings
You will see why I upgraded to the C920 webcam.

The C920 is a very good webcam. It uses an IC H.264 codec on chip in the camera which compresses & sends a video stream output as an .MP4 video file.

If you test this camera on a Skype-to-Skype calls, you can see the video resolution increase from say 1280x720 to 1920x1080 (assuming you have the bandwidth).

This increase in performance happens as the IC codec on chip in the C920 calls home in a verification step to confirm your device has a license to use the H.264 codec for 1920x1080p operation.

For Camtasia Studio to accept & auto-save a video on to the timeline from a C920 webcam's MP4 video feed, might not be that easy, as no doubt other webcam record functions in Camtasia Studio would need to be turned off before any recording started. You are sort of then trying to ask Camtasia Studio to save 2 video feeds at the same time during in a recording. This might be difficult & tax many conventional PC system resources.

However, you can make this all work, but you need to know, at present there seem two choices to get the best performance from a C920 & Camtasia Studio.

I. 2-Step Method.
Record your Screen - then record your Webcam.
In Post Production edit these together in Camtasia Studio,.

II. 1-Step Method.
Record your Screen & your Webcam at the same time using 2 PC's.
One PC to record the Screen & the second for the Webcam,
In Post Production edit these together in Camtasia Studio.

To help sync video & audio use a clicker or clapper to create a visual spike on audio tracks.This helps line two independent recordings in Post Production.

A low cost clicker to help sync audio & video may be at a local pet store.
See example here: http://bit.ly/13vBPdo

Almost any other object will work fine: https://en.wikipedia.org/wiki/More_co... ; )

Hope this helps.
Photo of Dragonblogger

Dragonblogger

  • 6 Posts
  • 0 Reply Likes
Guys, I just upgraded to Camtasia Studio 8.1 today and the Logitech C920 and C910 webcam both work now with Camtasia Studio 8.1 on the PC, when both would crash Camtasia Studio 8.0. I didn't upgrade any Logitech drivers, and I didn't see anything in release notes of Camtasia Studio 8.1 but can someone else confirm if Logitech C910 or C920 now works with Camtasia Studio 8.1?
Photo of John S. Richards

John S. Richards

  • 391 Posts
  • 60 Reply Likes
Dragonblogger,

FYI I have not had issues with C910 or C920 with earlier Camtasia Studio software.
If issues arise, best to contact TechSmith direct for help.

The C910 and C920 are different cameras.
The C920 is better camera and does a very good job.

2 steps noted above, provide very high quality video that may be edited in Camtasia Studio. In a ideal world it would be nice if the Logitech camera MP4 recording could be automatically added on to a user defined Camtasia Studio track during recording without the use of other codec/compression software during recording that may reduce recorded video quality.

However there is a Logitech C920 Software issue you might not know about...

The Logitech Software on your PC, when it checks for software updates, may inform you that your C920 software is up to date, when it is in fact not up to date. Checking for updates using the Logitech software on your PC, may tell you that the current version is 2.50, which is not the current version.

Checking on the Logitech website under downloads, you will find current software for C920 software is version 2.51.828.0 here: http://www.logitech.com/en-us/support...

This update seems to have no effect on Camtasia software at all. However if you use C920 webcams in Skype to Skype conversations, a momentary green flash may be observed by users of 2.50 software. This green flash problem goes away when both users have 2.51.828.0 software installed. See tip below.



Hope this helps.
Photo of Dragonblogger

Dragonblogger

  • 6 Posts
  • 0 Reply Likes
I had opened a support request with Camtasia studio before in the support forum I was pretty sure and it was Camtasia support that told me because of the codec used by the webcam that it wasn't supported by Camtasia Studio. I also referenced this thread http://feedback.techsmith.com/techsmi...
Photo of John S. Richards

John S. Richards

  • 391 Posts
  • 60 Reply Likes
Dragonblogger,

C920 - has an H.264 codec, built-in part of the IC chip in the camera. This codec on chip, records & compresses the video stream output as an .MP4 video file.

You can import a C920 recorded MP4 video file direct into Camtasia Studio for editing and producing. A 1280x720 MP4 video recorded direct by this camera, will be in a higher quality than Camtasia Studio will capture from this webcam.

Camtasia Studio has codecs which capture and compress video from a wide range webcams for use in recording & productions. Camtasia Studio captured video typically has a smaller size, lower resolution video file than if you use the C920 alone. If you use Camtasia Studio to capture video from the C920, you end up re-compressing, compressed video which produces a lower resolution video.
This may be just fine for many applications, but in production design, it is all about what you want to see, and how you want to see it, and if it looks good, you have done a great job.

For highest quality video using the C920, the best current methods are the,
I. 2-Step Method & II. 1-Step Method, described above.

Does this help?
Photo of Dragonblogger

Dragonblogger

  • 6 Posts
  • 0 Reply Likes
Yes it does, it doesn't change the fact that with same Logitech webcam drivers, I confirmed that the C910 and C920 would crash Camtasia 8.0 everytime I tried to let Camtasia record using those webcam models, yet when I upgraded Camtasia to 8.1 it now can use the C920 or C910.

Previously 100% of the time I would crash Camtasia and would have to reboot my Windows, couldn't even close and re-open program to get it to work when using the Logitech webcam as a recording device.

It may not be Camtasia Studio 8.1 upgrade vs. 8.0, but I can say there were no driver updates to the webcam, though obviously there were windows updates and such like that. Either way I am glad it is working, so far I haven't really noticed the video recording being that much lower that it makes a difference, at least when you are just recording a little headshot box at bottom or top of your video, since the small video within video box is so small if there is loss, it is so minor it isn't noticeable in my testing. I haven't compared a full screen record comparison.

Either way, happy it started working and love Camtasia 8.1, intend to do lots of videos in the upcoming weeks with it and plan on ordering a green screen in a few weeks to start leveraging that now.
Photo of Simon

Simon

  • 1 Post
  • 0 Reply Likes
Hello
I want to buy a webcam for full hd recordings with CS8. I read of problems with several Logitech Cams above, so have you any suggestions for a camera that works without problems?
Thanks
Simon

This conversation is no longer open for comments or replies.