HELP ME IT IS ANNOYING

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  • Question
  • Updated 2 years ago
why when i put things on the timeline and cut the audio or video part i want then play it back it is a different bit of the song  and has moved
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Ben Buturlin

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  • ANNOYED BECAUSE MY VIDEOS ARE NOT WORKING WELL

Posted 2 years ago

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Robert R., Online Community Admin

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Hi Ben;

There could be any number of potential causes for this behavior; from problematic source files to resources to conflicting applications to editing behaviors. Can you please open a technical support ticket with our team so we can narrow down where the issue lies?

-Robert
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x2bvshew

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Ben,

Are you moving the song track out of the way when you edit the audio and video?
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Kelly Mullins, TechSmith Employee & Helper

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Hi Ben,

I am wondering about your workflow for editing, like x2bvshew is.
There is a Lock option on the tracks that allows you to cut video content, without interfering cutting media on other tracks.

Here is a help topic on timeline functionality: https://support.techsmith.com/hc/en-us/articles/226873987-Timeline-Tracks-and-Basic-Editing

And the bit about locking and unlocking tracks.


However, if this is NOT the trouble you are having, then I would open a ticket with technical support as Robert has suggested.


Kelly
Customer Engagement
TechSmith