Help me solve this problem?

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  • Updated 6 months ago
Hi I finally got Windows 10. My Camtasia 7 will not do a screen capture. It seems to change the size of the screen. Also have the same problem with my Snagit.? And also recording power point is not working. Do i need to get a newer version? As you can seen in the attachment I tryed to just record the image of the Snagit but it grabs part of the screen. same on videos.
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michaeltoan016

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Posted 6 months ago

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bnystrom

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If you did a Windows 10 upgrade, you may want to try reinstalling both Techsmith applications to make sure that the upgrade didn't change something critical. If you installed them on a new Win 10 system, there may be compatibility issues with the new OS or hardware.