Help ! Problems with installing Camtasia 2018

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  • Updated 1 year ago
When I download Camtasia2018, the system asks for an admin username and password to make changes to my computer. I'm not sure what my username is and how I can change it. I have tried several combinations and I always get an error message that either my username or password are incorrect. Therefor I cannot install Camtasia and use my software key. What can I do ?
Photo of siaens75


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  • frustrated

Posted 1 year ago

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Photo of Joe Morgan

Joe Morgan

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The simplest solution might be to go into the control panel under user accounts and see what information is there.
If you are the Administrator your user name will be there and you can change passwords as well.

Photo of reiddg


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If you are on a single user computer, you are likely the administrator or have administrator privileges. Therefore, the user name is the name you use to login to the system; ditto password. If your system is administered by others, consult with them. You might also try to right-click on the file/icon and select "run as administrator".