Help to fixing (or replacing) malformed cursor image

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  • Updated 2 years ago
I just recorded a video of my desktop and every time the I-beam shows up, it only displays the top half of the cursor. The pointer and the grab cursors look fine, but the I-beam has it's bottom half cut off all throughout the video. Here's a snapshot:



I'm sure there is an image file someplace in the .cmproj I could replace from one of my many other recordings, but I have no idea where to look.

Any suggestions on how to correct the I-beam image in this recording?

I'll simply animate the I-beam if I have to, but that will be a lot of work compared to simply copying an I-beam image file from one .cmproj to another.

And for the curious, the I-beam looked fine while I was doing the recording....

Any thoughts?

Thanks,

- Steve

Camtasia Mac 3.0.0
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Steve Maguire

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Posted 2 years ago

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David Cheng, Developer on Camtasia:mac

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Unfortunately, this is a bug in the editor. Your recording has all the correct data, so once you get an updated build, it will show up correctly in the editor.

If you contact support, they can help you out.
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Steve Maguire

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David, thanks for that info!
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Steve Maguire

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I just upgraded from 3.0.0 to 3.0.2 (98522) and both the editor and the rendered video still only show the top half of the cursor. Did you mean the next build after 3.0.2? Thanks.
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David Cheng, Developer on Camtasia:mac

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Yes, you will need the next build after 3.0.2. It will be out very soon, but Technical Support should be able to help you out.
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Steve Maguire

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Great. Thanks for the clarification!