Help with Mac Catalina SnagIt Capture

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  • Updated 1 month ago
I updated to Mac's iOS Catalina. Now when I captures screen shots using SnagIt I cant see what I have captured. What am I doing wrong. Using MacOS Catalina 10.15 Additionally, I cant open the editor.
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roberta

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Posted 1 month ago

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Joe Morgan

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roberta

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So forgive me Joe what am I missing. I went into System Pref, click security and privacy, clicked on screen shot Recognition , checked the box for SnagIt, click ok to used download folder and I still can’t see the screen shot after I have captured it. I am doing something wrong just can’t figure out what.
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Rick Stone

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I'm not a Mac fanboy, but I will say that I've seen lots of posts in this forum about things breaking with "Catalina". I have a facebook friend that is a Mac fanboy and a day or three back he shared something stating he was seriously waiting it out on upgrading to Catalina because apparently Apple broke tons of things with its release.



https://www.theregister.co.uk/2019/10/11/macos_catalina_fail/
(Edited)
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roberta

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Well, I would have to agree because it's the 4th application that does not work. UGH Thanks for sharing. At least I know I am not crazy. 
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Luke Griffioen, Employee

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Hi roberta, sorry about all the trouble! I would open up a ticket with our Tech Support so they can figure out why your editor isn't opening.