Help with Mac Catalina SnagIt Capture

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  • Updated 3 months ago
I updated to Mac's iOS Catalina. Now when I captures screen shots using SnagIt I cant see what I have captured. What am I doing wrong. Using MacOS Catalina 10.15 Additionally, I cant open the editor.
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roberta

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Posted 9 months ago

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Joe Morgan

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roberta

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So forgive me Joe what am I missing. I went into System Pref, click security and privacy, clicked on screen shot Recognition , checked the box for SnagIt, click ok to used download folder and I still can’t see the screen shot after I have captured it. I am doing something wrong just can’t figure out what.
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Rick Stone

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I'm not a Mac fanboy, but I will say that I've seen lots of posts in this forum about things breaking with "Catalina". I have a facebook friend that is a Mac fanboy and a day or three back he shared something stating he was seriously waiting it out on upgrading to Catalina because apparently Apple broke tons of things with its release.



https://www.theregister.co.uk/2019/10/11/macos_catalina_fail/
(Edited)
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roberta

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Well, I would have to agree because it's the 4th application that does not work. UGH Thanks for sharing. At least I know I am not crazy. 
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Luke Griffioen, Employee

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Hi roberta, sorry about all the trouble! I would open up a ticket with our Tech Support so they can figure out why your editor isn't opening.
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md.baseer7

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Hello all problem facer,

Since i was just looking trial and error and found this alternative (not a solution though),
1> While recording  , UNSELECT 'PREVIEW IN EDITOR'. 
This option is there in all record (All In One, Photo, Video) 

At least with this temporary hack one can save the file. 
Edit issue still persist.