Help me get a support number or get Camtasia Studio to actually record !!

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  • Updated 7 years ago
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I purchased the product, get emails but I can't login using the UID and Pass I provided and it says my account is locked. My Camtasia Studio doesn't record (XP SP3) It launches, but when I press record the window minimizes, beeps (like an error) and no record panel comes up. Without UID or pass I also have no support number to call. Any thoughts?
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Robin Hutchinson

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Posted 7 years ago

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Richard Campbell, Champion

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try support.techsmith.com to file a ticket - separate login other than the getsatisfaction login
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Nate, Employee

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Hi Robin,

You may also call ou support line at 888-750-0686 Monday-Friday 8am-7pm EST.

Kind Regards,
Nate Gray
Customer Service Specialist

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