Hi, just installed snagit 13, (currently use 8),unable to install printer after upgraded win 10

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jesschang

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Posted 1 year ago

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Rick Grunwald

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I had that issue. Go to the old versions download page and get the latest. It will be a full version and not a web downloader and that fixed it for me. IF that doesn't work - call them for support (You MIGHT have to uninstall then reinstall from the full version)) If you have an FTP prog you can also go to ftp.techsmith.com
https://www.techsmith.com/download/oldversions?_ga=2.170230752.1324885211.1502135048-196233863.14978...

You can Submit a ticket

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

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