Hotspot call out "continue buttons" aren't working like they usually do... sliding off screen halfway before pausing

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  • Problem
  • Updated 1 year ago
In a new video I am creating, the hotspot call out "continue buttons" aren't working like they usually do... I have created videos with call out continue buttons before that work fine, I actually keep copying the same button into new projects for consistency, but for some reason when I export this new video to Screencast, the continue button shows up like usual then instead of pausing, starts to slide off the screen and pauses halfway off the screen.. until the user clicks to continue (but you click where the button should be not where it's now halfway off the screen.. I tried adjusting the call out length on the timeline to make it longer and everything but nothing seems to be working...

Using the newest version of Camtasia and always have been so it's not a version issue I don't think..


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marie.adducci

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Posted 1 year ago

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Photo of kayakman

kayakman, Champion

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my stop at end, click to continue hotspot callouts work as expected, even when hosted on screencast.com

do custom production, set video to 1 sec keyframes, make callouts 2 sec long

does that work?
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Ben Rhodes, Employee

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Hi Marie,

Is this a project you can share here so I can take a look?  If not can you open a support ticket so you can get me a copy of the production.

Thanks,
Ben