Hotspot playback in SharePoint

  • 1
  • Question
  • Updated 4 years ago
I am only allowed to post MP4 videos on the company SharePoint site - however, I need to use Hotspots - which do not work since they don't open on a web server or ability to open using Screencast.com, etc. (from what I understand - sorry if I don't have the exact term right). What can I do?  Is there a way to route my video to play on a web server if originating from SharePoint?
Photo of robin.fischer

robin.fischer

  • 22 Posts
  • 1 Reply Like

Posted 4 years ago

  • 1
Photo of Rick Stone

Rick Stone

  • 6469 Posts
  • 3079 Reply Likes
I think you are misunderstanding things.

When you add a hotspot callout and produce the output you get an MP4 but also a bunch of other files and a folder or two. In order for the hotspot to do its thing, ALL those other files and folders must be present.

When you see a "web server" mentioned, there is nothing magickal about hosting the MP4 on a web server. What is meant is that all those other files and folders need to be copied to the web server in addition to the MP4 in order for things to work.

Cheers... Rick :)
Photo of robin.fischer

robin.fischer

  • 22 Posts
  • 1 Reply Like
As I mentioned - I may not have used the correct terminology.  Bottom line - the Hot Spots (or quizzes) do not work when someone opens up my MP4 videos and views it from our SharePoint site.  It is my understanding it is because they aren't opening up on it's own Web server (again - probably not using the right terminology) or using Screencast.com.  I am unsure how else to explain it.
Photo of robin.fischer

robin.fischer

  • 22 Posts
  • 1 Reply Like
In other words - what do I, or our admin, need to do to get it to play with the Hot Spots - using SharePoint as the place people are accessing the video?  (I do not know how to copy something to a Web server in addition to the MP4)
Photo of Rick Stone

Rick Stone

  • 6469 Posts
  • 3079 Reply Likes
Doesn't SharePoint allow you to copy the additional files? If so, that should solve the issue, no? Perhaps you can make the case to the admins that run your SharePoint server. Just demonstrate how it works and what you need.

Cheers... Rick :)
Photo of robin.fischer

robin.fischer

  • 22 Posts
  • 1 Reply Like
Are you saying I need to try and load all of it as a zip file (folders do not load - only open)? Sorry if I sound stupid - I am just not usually the one to upload things - that person moved on and we don't have that position filled, yet.  So, I am trying my best.
Photo of Rick Stone

Rick Stone

  • 6469 Posts
  • 3079 Reply Likes
For example, I just produced a Camtasia output with a quiz and here's what ended up in my output folder:



I would need to ensure that exact folder structure and files would be on the Sharepoint server in order for it to work.

Cheers... Rick :)
Photo of Rick Stone

Rick Stone

  • 6469 Posts
  • 3079 Reply Likes
Oh, that and when the viewer tries to view it, they would need to begin by clicking the QuizOutput.html file.

That file knows how to properly use all the other content.
Photo of robin.fischer

robin.fischer

  • 22 Posts
  • 1 Reply Like
I have showed several people what I am doing - but, they all say they either don't know or it isn't possible.  I think it is more a matter of taking the time - but, what do I know?  (Said with humor and a bit of sarcasm).  Hence - why I am now the one doing the research and trying.
Photo of robin.fischer

robin.fischer

  • 22 Posts
  • 1 Reply Like
THis is what the message says while I upload the zip folder:   Assets in this format cannot be played by the Media Player Web Part. The following media formats can be played by the Media Player Web Part: Windows Media Audio (WMA), Windows Media Video (WMV), ISO/MPEG Layer-3 (MP3).
Photo of Rick Stone

Rick Stone

  • 6469 Posts
  • 3079 Reply Likes
Zip folder? I'm not sure what may be going on if a "zip folder" is involved. It sounds like perhaps SharePoint is expecting to receive only a zip file?

Likely you will need to get someone involved that has a better grasp of SharePoint and how it's set up in your company. ;)

Cheers... Rick :)
Photo of Rick Stone

Rick Stone

  • 6469 Posts
  • 3079 Reply Likes
Perhaps you can have one of your peeps there that works more closely with SharePoint review this thread and it will make sense to them as to what you need to happen. ;)
Photo of robin.fischer

robin.fischer

  • 22 Posts
  • 1 Reply Like
SharePoint only allows for one file to be uploaded - not options to upload a folder with several elements in it.  I will show them this conversation and hope they help me.  I appreciate your quick replies.
Photo of slaufer

slaufer

  • 2 Posts
  • 0 Reply Likes
Thank you Robin - you explained my issue - now I just have to find someone who understands the answer!
Photo of Robert R.

Robert R., Online Community Admin

  • 1639 Posts
  • 526 Reply Likes
Hi there!

Have you tried the steps listed at: https://support.techsmith.com/hc/en-us/articles/203729918-Camtasia-Windows-Uploading-produced-files-... ? Following those steps you should be able to upload Camtasia Produced Smart Player content to a SharePoint site.
Photo of Rick Stone

Rick Stone

  • 6469 Posts
  • 3079 Reply Likes
I found this thread that may also help. So have them also view it.

https://feedback.techsmith.com/techsm...

Cheers... Rick :)
Photo of robin.fischer

robin.fischer

  • 22 Posts
  • 1 Reply Like
Hello again!  I sent this conversation chain and the links/instructions to our SharePoint guru and he was able to get it to play as a HTML file - but SharePoint still doesn't allow for all files to upload - only the MP4.  Any other ideas?
Photo of Rick Stone

Rick Stone

  • 6469 Posts
  • 3079 Reply Likes
Sooo, he didn't have any suggestions for you after his being able to make it play?
Photo of kayakman

kayakman, Champion

  • 7488 Posts
  • 2590 Reply Likes
I've never used share point, but ...

try hosting the videos on Screencast.com [which supports the hotspots]

put a PDF file on Sharepoint that has links to the various video files on Screencast.com

here is an example ...

these videos are hosted either on my web site, or on Screencast.com; but all a user needs is access to the PDF index file

will this approach work for you?
Photo of robin.fischer

robin.fischer

  • 22 Posts
  • 1 Reply Like
Isn't Screencast something we would have to purchase and/or install for all employees in order to have it play when they access it?
Photo of kayakman

kayakman, Champion

  • 7488 Posts
  • 2590 Reply Likes
Camtasia allows for a free Screencast.com account; if more storage space or bandwidth is required, you can upgrade to a "paid" account

you can learn about Screencast.com on the TechSmith web site

you could also get your own web site; that can be very inexpensive, and, can offer unlimited storage space and bandwidth for only a few dollars per year 
Photo of Rick Stone

Rick Stone

  • 6469 Posts
  • 3079 Reply Likes
In this case your company likely has its own web site. You might also ask about the possibility of using it.
Photo of robin.fischer

robin.fischer

  • 22 Posts
  • 1 Reply Like
We are a very large company with our own website where thousands of employees access reports, etc., but, the company has chosen to only allow us to post videos and documents through SharePoint.  While this is fine for (what I call) "flat" documents and videos - it does not allow for us to upload a video folder that includes the HotSpot or Quiz file as part of the video - only the single MP4 video. 

So, I am trying to figure out what to tell our tech-guys so they understand better what I need AND what they can do to solve it.
Photo of kayakman

kayakman, Champion

  • 6848 Posts
  • 2174 Reply Likes
tell your tech guys that, in order for you to offer the full, rich, user experience now possible with the Camtasia Studio "Smart Player [i.e., MP4 productions w/controller, which allows TOC, captions, quizzes, hotspots], they need to give you a folder on the company web site that you can upload CS video productions to; custom produce into subfolders, and upload the entire production subfolder[s] to the location on your web site

those productions will contain a xxx_player.html file; this is the file that needs to be "hit" by a user to play the videos with hotspots, etc working

put links to those xxx_player.html files in a PDF [or Word, Exel document] that can be hosted [I assume] on share point
Photo of robin.fischer

robin.fischer

  • 22 Posts
  • 1 Reply Like
Thank you!  That is what my guy came up with as well. It works great!
Photo of Mike Spink

Mike Spink, TechSmith Support

  • 246 Posts
  • 44 Reply Likes
I wanted to post this for others that may run into this in the future.  We have an article here with videos on how to upload all the content to SharePoint with the smart player and have the interactivity work.  Hope it helps.

https://support.techsmith.com/hc/en-us/articles/203729918
Photo of robin.fischer

robin.fischer

  • 22 Posts
  • 1 Reply Like
I think I finally found someone here at work who has a clue about video playback and thinks it will be easy!    Thank you for your patience.
Photo of robin.fischer

robin.fischer

  • 22 Posts
  • 1 Reply Like
NEW PROBLEM:  We need to send a hyperlink to everyone with a company cell phone (approx. 700 people) a hyperlink to the video.  However, not everyone uses the same default browser or version.  How do I get the video hyperlink to open only in Google Chrome?
Photo of Rick Stone

Rick Stone

  • 6469 Posts
  • 3079 Reply Likes
I'd be surprised to find that's possible to achieve. I think your best option is to send the message with the link along with an admonishment that it will work best in Google Chrome.
Photo of robin.fischer

robin.fischer

  • 22 Posts
  • 1 Reply Like
That was my suggestion.  Too bad corporate admin thinks that is too confusing for people.  Sigh.  (said with a smile)

Thank you for your quick response once again.
Photo of kayakman

kayakman, Champion

  • 7488 Posts
  • 2590 Reply Likes
I think Rick's right; I know of no way to set the video URL to only open in a specific browser