Hotspots Not Working Once Loaded Into LMS (Keystone)

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  • Updated 2 years ago
I created a video using Camtasia 8.0 that includes hotspots.  The Hotspots work when tested in the Camtasia preview and in Screencast, but when I load the video (as an MP4) to my LMS (Keystone LMS), the hotspots do not work, and just plays straight through.  I also uploaded a trial version of Camtasia 9.0 to see if the issue was with versioning, but no success.  Thoughts?
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sistraining

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Posted 2 years ago

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Dubie

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Hotspots will only work by using the techsmith smart player.

Are you producing your videos with the smart player ?

Are you uploading all the files (or the folder) created from the smart player production output to your LMS ?
(Edited)