How can I remove an old Snagit licence key on macos

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  • Updated 4 months ago
  • (Edited)
I have been given a key for snagit which turned out to be counterfeit.  I purchased a genuine key but can't enter it into the software.  I have uninstalled and reinstalled numerous times but when I reinstall the old key is still registered.  Please help.
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Paul William Finch

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Posted 4 months ago

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Luke Griffioen, Employee

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I'm so sorry we didn't reply to you sooner. If you open a ticket with our Tech Support team, they should be able to help you out.