How do I capture this scrolling window?

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  • Updated 2 years ago
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SnagIt 13.02 on Windows 10.

I have a drop-down input box on a dialog (lower, longer red box below). In the capture below, you can see the first 8 options of the drop-down list, but there are some 23 in all. The input box takes on a dotted outline, indicating that SnagIt sees it as a window, but Capture Scrolling Window doesn't kick off the scroll. 

All that's captured is what you see here.

Is there a magic way to get the whole drop-down list?
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Dave Gehman

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Posted 2 years ago

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David Howell, Employee

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Official Response
Sounds like another good use of Panoramic Capture: https://www.techsmith.com/tutorial-snagit-13-panoramic-capture.html
You might need to use a time delay in order to get that drop-down displayed so you can select it. Do not include the scrollbar in the capture area.

I tried it on the font family drop-down in Word and it's a little tricky - you have to get the list displayed before the timer runs out, then you select a portion of the list (omit scrollbar), click Start (your list will hide), re-show the list, carefully scroll the list, then click Stop without having the list hide. A portion of your capture will be the background where your list first hid. You can use the crop tool to delete that part.

If you originally tried Scrolling Window capture, that may not work due to not everything is recognized as a scrolling window.

HTH!