How do I delete a callout in Snagit 12?

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  • Updated 3 years ago
I have tried to delete callouts by clicking on them and pressing Delete (which seems an intuitive thing to do), but this seems to create more callouts. How do I delete a callout? And also how do I stop creating them accidentally i.e. turn off the tool.
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scooper1401

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Posted 3 years ago

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andy.milcoy

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Hi - I too have had problems with picking up existing call outs and other shapes.

It seems that the art is to move your cursor until you see edge and corner points appear for the required shape. (top image) - when that occurs, left click and you 'should' find that you select the required item. This is indicated by the outlining as seen in the second image.

An exception may occur if you have flattened the objects - i.e. they are no longer individual shapes.

In terms of turning off the tool - I do the same as any tool in Snagit, which is to select the 'Selection Tool' top left. That seems to be the least intrusive.

Hope this helps

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scooper1401

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Thanks. I'm commenting on my own post just in case it helps anyone else - I discovered that, being new to Snagit, I hadn't realised that you can't edit captures that you have saved as formats other than Snagit. I had edited my captures with callouts then saved them as .png files because that's the company standard, then gone back to the files and been unable to edit them. Seems silly now that I've realised the mistake - but reading some other old posts on this subject i do wonder whether others have done the same thing. And of course once you've done that there doesn't appear to be any solution other than recapture the screen and start all over again, saving it as a new snagit file.
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andy.milcoy

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Hi - that's correct, all the time you keep Snagit images 'native' they are generally layered and all objects are selectable.

In the case where you save the image as jpg,png etc the image will 'flatten' and in effect you have a flat version of your composite image. As such you now have a standard image file, which can edited in Snagit as a whole

That said, it is possible to 'flatten' images while editing - thereby causing layers/objects to merge. If this is required in order for Snagit to complete an effect - you will see a warning. If that happens to me .. I back out - make a copy of the image and work with one or the other version.

Good luck with Snagit it's saved me countless hours over the years. Sure it has quirks but for the price it is outstanding.

Cheers
Andy
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Rick Stone

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Yes, the key to maintaining the layers and editability is to save twice. First, in SNAG format where you maintain the layers. Then again in the desired final format.

I don't consider it to be any sort of quirk. Just the way image editors work. For example, the 500 LB gorilla of the image editing world (Adobe Phototshop) operates in the exact same way. The main difference is that instead of SNAG, their format is PSD. ;)

Cheers... Rick :)
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andy.milcoy

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Rick - to clarify, I was not suggesting that the layering in Snagit is quirky, there are however various other quirks that you learn to work with or around.  You also hope that TS will resolve them over time, but we'll see.

I'm not sure that TechSmith themselves would put Snagit up against the 800lb gorilla .. but at the level it works it manages layering and the like pretty well.

My overarching point was that Snagit is a fabulous tool, it's not perfect by any means .. but when you consider what you pay and what you get - there're few tools out there that provide a better return on the £ than Snagit ..