I purchased the upgrade to Camtasia 2019 (Windows) last fall, plus the support plan that included the 2020 version when it came out. My Camtasia says I'm running the most recent version, but it's 2019.0.10. How do I get the upgrade to 2020? Also, will I lose all the assets I downloaded from 2018-2019? Seeing a few posts about lost assets (music, lower thirds, etc.) and I want to keep some continuity with new development.