How do I get the upgrade to Camtasia 2020?

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  • Updated 2 months ago
I purchased the upgrade to Camtasia 2019 (Windows) last fall, plus the support plan that  included the 2020 version when it came out.  My Camtasia says I'm running the most recent version, but it's 2019.0.10.  How do I get the upgrade to 2020?  Also, will I lose all the assets I downloaded from 2018-2019? Seeing a few posts about lost assets (music, lower thirds, etc.) and I want to keep some continuity with new development.
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johnw

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Posted 2 months ago

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Clint Hoagland, Employee

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https://www.techsmith.com/camtasia-upgrade.html will get you v2020.0.1, and - because you have a maintenance plan -  if you log in to Camtasia with your TechSmith account it should present you with a license key to activate it.

Also, will I lose all the assets I downloaded from 2018-2019? Seeing a few posts about lost assets (music, lower thirds, etc.) and I want to keep some continuity with new development.
Installing v2020 will not affect your existing installations, they will remain on your system until you remove them.
(Edited)
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Glenn Hoeppner, Employee

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Hi John,

Just to expand a bit on what Clint said, if you visit https://myaccount.techsmith.com/MyProducts/Software you should be able to see your Camtasia 2020 software key and also a link to the current version.

-Glenn