How do I Remove Callout Text Shadow

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  • Updated 1 month ago
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For some reason the text in my callouts now have a drop shadow and I can't figure out how to disable (or how it was turned on in the first place). The "Shadow" property for the Callout tool seems to affect both the callout's shadow and the shadow of the text within the callout. I want my callout to have a shadow, but the text within should not. Please see screenshot.



Using Snagit (Mac) Version 2018.2.3 (90456)2018
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eddieb

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Posted 1 month ago

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terryhatmaker

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If you look at the upper right of your Tool Properties window, there is a Shadow option with a check mark in the lower left box. If you uncheck this, the shadow will go away. The same with your text.


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eddieb

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Thank-you, I did try that, but it turns the shadow off for both the callout and the text within the callout. I want the text within to not have a shadow but I still want the callout to have a shadow.
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terryhatmaker

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I would put the text in separately. There is not a way to turn off one without the other. I am sorry I missed that in your oriypost.
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eddieb

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hmm... This was working as expected just a few days ago. I've been using Snagit for years and the text has never had a shadow.
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Luke Griffioen, Employee

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Hi,

So sorry about this! This can happen if you paste text into a callout that has a shadow on it. What you can do to fix it is delete the quick style that's giving you shadowed text and then take one of the other default quick styles and change shape/color/etc. to match the one you deleted. That will ensure that the text has no shadow, as expected. Let us know if you have any questions!
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eddieb

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That did it. Thank you!!

I've been using Snagit for a while and didn't even think to delete the style and remake. Any chance that a future version will see a Shadow property within the text options for the Callout Tool?

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Luke Griffioen, Employee

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I'm not sure, we haven't gotten too many requests for it, but in cases like this it might be nice!
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terrancecollins

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@Luke Griffioen: "then take one of the other default quick styles and change shape/color/etc. to match the one you deleted". Once I make those changes, how do I save it?
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Luke Griffioen, Employee

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Hi,

If you scroll down in the Quick Styles panel to find the new callout, then just click the + button.

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ozzgardner

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I am also having an issue with changed functionality. I can no longer add text without it changing it to include a shadow. Adding text separately kind of defeats the purpose of having a text function within the callout.