How do you capture the cursor in Snagit 2019.1.0 on a Mac for screenshots and video

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Ever since I started using Snagit, and couldn't figure out how to capture the cursor in a screenshot or video, I just used Snapz Pro. But I know that that's on very "end of life." So I just spent the past 45 minutes going over each of the preferences, going over this same question in the forums (and not finding anything that displayed the same tool-set that I seem to have in my Snagit version, etc. 

I'm seeing some people who do not want the cursor. I'm seeing people having problems 7 years ago. I'm seeing people complain that to access the cursor is too complicated.

Can someone show me exactly how to capture the cursor in both regular screenshots AND in videos of my screen on a Mac using Snagit 2019.1.0?

The thing that I cannot understand is that this has been an issue for a long time and doesn't seem to have received any love. That's so sad....
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Gary Coyne

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Posted 4 months ago

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SactoBob

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I also would like that option. By the way, don't know if you updated to Mojave yet... SnapZ will not even launch, so it is dead. 
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Gary Coyne

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Hi SactoBob,

Not "quite" yet, I have another piece of software that is soon to come out with a Mojave version. Since taking video with Snapz causes it to immediately crash, I had a strong hunch that Mojave would be the final nail. 
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Blork

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It's easy! Just enable the cursor icon in the capture button slide-out thing. When that's "on" it captures the cursor as a floating object (so you can move it after the capture if you want).

That works for still screenshots. I don't know about videos, but probably.


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Tony Coty

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Blork, how did you get to this option?
I don't see it on mine. HELP!


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Luke Griffioen, Employee

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Click the gear icon at the top right
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Tony Coty

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Thanks Luke!
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Luke Griffioen, Employee

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Blork's answer is correct for the flyout capture helper. If you're using the menu bar capture window, then the option will look like this

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Gary Coyne

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To Like & Blork, a big thank you!

I was floundering around in the Preferences and going over every square pixel in the tools I was using looking for something that would suffice or give me a clue. I had seen the cursor arrow in the "slide-out thing" but never associated that with letting me capture the cursor. And besides, if one uses the Slide-out thingy to initiate a screenshot, you've lost your cursor placement.

In addition, just to avoid clutter, I haven't been using the menu bar capture, I guess now I'll just have to accept more clutter. 

I wish i understood why TechSmith just didn't place these controls in the Preferences where one is first likely to look. Can anyone from TechSmith wish to comment on this?

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Gary Coyne

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Hi Tony, I do a lot of writing "how to" things and really really want my screenshots to look like they do to the user. To me, any changes from what one is likely to see is not always helpful. And when doing screen videos without the cursor can really really be dampening on communication.

But thanks for your perspective, i do appreciate it.
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Tony Coty

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Gary, I do understand what you mean about the reader needing to see exactly what they will see after reading your work.  I've done online tutorials in the past, and some many of tutors had no idea what copy or past means, let alone what a cursor was. So, I wasn't dedicated to the cursor's actual depiction. In fact, often I made my arrows larger than a cursor to highlight the area in question.

Good luck with your cursor, and now you can stop cursing at the lack of your cursor.
(Edited)
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Gary Coyne

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:)
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Luke Griffioen, Employee

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Hi Gary, 

To answer your question about why it's not in preferences, the main preferences window in Snagit is mostly meant for editor preferences. There are a few global settings for capture, but with the new capture window introduced in version 4, many settings like the capture cursor one are actually configurable within each capture profile, so a global setting no longer makes sense.
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Gary Coyne

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Hi Luke,

That makes sense to a point. That point being that unless you have the Snagit menu bar action active, many of the features contained therein are not available anywhere else. 

I can understand and appreciate the differences between global and instant actions/needs. However, since there are so many ways to activate Snagit (key commands, menu bar, right screen thingy) that there is no unifying place to make important decisions from, the UI suffers. 

If you are going to separate the instant actions/needs from the global preferences, please review your UI to provide access regardless of how the users accesses Snagit.

I keep on falling back on the excellent and simplistic UI of Snapz. Certainly it cannot do as much as Snagit but from a simple, single keyboard action to bring up the tool, it was far stronger in what it could do and easier to use than Snagit.

Jing is a good direction in all this, I wish it had more capabilities that Snagit has (such as capturing the cursor) and interface into the Snagit Editor.

Thanks for posting the Techsmith logic on the Preferences.
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Gary Coyne

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Ack, Luke, I apologies, the auto spell-checker apparently "fixed" your name. Sorry
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Luke Griffioen, Employee

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No worries! You should see what it does to my last name sometimes ;)