How is New Camtasia Enthusiast. ?

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  • Updated 6 months ago
 I downloaded the trial version and was blown away. Brilliant. Received a promotion email from Techsmith. BUY Camtasia for 169 Dollars. Great. Clicked on the link. Brought to a another page. Buy Camtasia. Clicked on the icon. Add Camtasia to cart for 244 euros. I am located in Germany. So I can have to pay for Camtasia 298 Dollars for living in Germany. A huge difference. What could account for the extra cost. Its not shipping as its a download. WHY am I being ripped off?
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michaeltoan

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Posted 6 months ago

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Robert R., Online Community Admin

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Official Response
Hi all;

For other community members reading this, we do not charge more in Germany as the $169 is the standard educational price.  However, the purchase web page you landed on was the standard commercial price plus the VAT we are legally required to collect. We will resolve the issue for the user, plus investigate the issue with the in-product purchase workflow for educational users.

Feel free to reach out to me at r.risdon@techsmith.com if you have any particular questions or concerns.

Thanks!

-Robert