Background: So, not a week goes by in this forum where I don't see three or four “My copy of Camtasia is running slowly” posts – be it Mac
or Windows. And in these posts, everyone does the same thing: posters ask to narrow what the person was doing when the issue occurred, as well as the technical specifications of their machine. Posters and employees often advise the person to submit a ticket. But oftentimes, there seems to be a clear bottleneck; e.g., someone only has a few GB of free hard drive space left on their computer; someone has barely enough ram to run Camtasia, Chrome, Spotify, etc.; someone’s CPU is woefully underequipped.
Problem: There seems to be an opportunity to help most folx understand what components (GPU, CPU, RAM, HDD vs. SSD, etc.,) of a machine contribute to performance in an NLE and how.
Before I had to upgrade my computer this spring, all I knew was that more RAM let me have more things open at once without experiencing performance loss. But even more than that, I think there’s an opportunity for the TSC team to help us understand how computer specs contribute to performance in Camtasia, specifically.
I say “Camtasia, specifically,” because, from my vantage point, I don’t think all NLEs are programmed to run the exact same way; or differently put, I don’t think DaVinci Resolve and Adobe Premiere Pro use the CPU/GPU in the same way.
Recommended Solution: Similar to how the “Getting Crisp, Clear Screen Video” tutorial blended general screen recording best practices/monitor resolution education and how they specifically applied to Camtasia, I’d love to see a training resource that helps us understand each computer component, and how Camtasia uses it.
Obviously, if you tell someone to get a mid-tier or top-of-the-line CPU, GPU, SSD and plenty of RAM, they’re going to have a much better experience on Camtasia than someone whose machine barely meets the recommended requirements (or worse, doesn’t meet the minimum requirements).
I know Ed’s posted the following TechSpot articles:
- Anatomy of a Motherboard
- Anatomy of a Power Supply (PSU)
- Anatomy of a Hard Disk Drive
- Anatomy of a Solid State Drive
- Anatomy of an Optical Drive
- Anatomy of a Graphics Card
- Anatomy of a CPU
And that might be a good starting point, but folx might
also want a slightly more condensed version.