How to change recording resolution from 1280x800 to full 2560x1600 retina resolution on Mac ?

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  • Updated 3 years ago
Cannot change resoluiton...
Please please help me !!!
I tried XYZ options... still default 1280x800
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Posted 3 years ago

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Robert R., Online Community Admin

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Hi Pietro;

Looking at the screenshot that you provided it appears to show that Snagit has the full screen selected; is that not the case?

Retina displays don't show the full 2560x1600 resolution, but rather us high DPI settings to provide a scaled view; if you open the System Preferences on the Mac then go to Display, you will see that there are only a few resolutions able to be set by the operating system; Snagit (and Camtasia) are going to adhere to the resolutions that the OS has selected for the monitor.

I personally use a tool called QuickRes to allow actual resolutions (note, it is a paid application). Using such an application will allow you to bypass the restrictions that Apple has in terms of resolution selection.

I would like to point out that actual Retina resolutions, being massive, appear quite small on-screen (while being massive in size); you can see an example showing both the 1280x800 resolution and the 2560x1600 resolution here (image is far too large to embed here on the Forums).

Hope that helps!

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Luke Griffioen, Employee

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Hi Pietro, 

Retina recording is disabled by default, but you can enable it in Capture preferences by unchecking "Downsample Retina video recordings"

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Ok, I got it ... Thank you so much for your fast reply :)