How to resize Editor 2018 dialog box

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I have a second, larger monitor attached to my laptop. I unplugged it yesterday, plugged it back in today and rebooted the laptop. SnagIt windows appear normal size on the laptop, but HUGE on the other monitor (which is where I want them). Resizing arrows do appear, but they don't work. Can anyone help?
Thanks in advance!
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irenekfloyd

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Posted 2 months ago

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Joe Morgan

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irenekfloyd

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Thanks, Joe, but my Windows 10 settings had nothing that would help. The Display resolution values for each monitor are set to *recommended*, which is the highest value for each.
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davidlambert

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If the laptop display and the monitor have the same resolution (eg: both are 2880 X 1440 pixels) then the image on the monitor will be at a ratio equivalent to the ratio between the laptop size (eg: 17") and monitor size (eg: 27") so, the image on the monitor will be 27"÷17" in size compared to the laptop.
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irenekfloyd

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Laptop settings:
   Scale and layout - 250% (Recommended)
   Display resolution - 3840 x 2160 (Recommended)
   Multiple displays - Extend these displays (this is how I want it)
Monitor settings:
   Scale and layout - 100% (Recommended)
   Display resolution - 1920 x 1080 (Recommended)

• All the icons and windows that open on the monitor are normal-sized. When I open the "ABC" window on my laptop, it is the correct size. But when I slide it over to the monitor it grows, perhaps 250%.
• This does NOT happen with other windows that I slide from laptop to monitor.
• When "ABC" window is open on the monitor and I try to resize it, the resizing points and arrows appear but do not respond.
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Joe Morgan

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Following the instructions in the support article is required.
If theres some way to beat what's suggested, I have no idea what that would be.

From the support article................................

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irenekfloyd

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Laptop settings:
   Scale and layout - 250% (Recommended)
   Display resolution - 3840 x 2160 (Recommended)
   Multiple displays - Extend these displays (this is how I want it)
Monitor settings:
   Scale and layout - 100% (Recommended)
   Display resolution - 1920 x 1080 (Recommended)

• All the icons and windows that open on the monitor are normal-sized. When I open the "ABC" window on my laptop, it is the correct size. But when I slide it over to the monitor it grows, perhaps 250%.
• This does NOT happen with other windows that I slide from laptop to monitor.
• When "ABC" window is open on the monitor and I try to resize it, the resizing points and arrows appear but do not respond.
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Joe Morgan

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I don't understand why DPI is mentioned in the support article?


Monitors have "X" number of pixels per inch. The  size and resolution of the monitor  dictates how many pixels per inch there are.
A 1920 x 1080   15 inch monitor has a pixel density of 146 pixels per inch.
A 1920 x 1080   32 inch monitor has a pixel density of   86 pixels per inch.


1 pixel can display 1 "Solid" color. A 146 pixels per inch monitor can display 146 physical Squares per inch. “Pixels are shaped Square”
So, how can you change the DPI "Dots per Inch” displayed? You cannot, there will always be 146 pixels per inch.

You cannot add 2 or 3 additional dots to a pixel. It will always display as 1 solid color. It can combine the information from additional dots per inch.Then algorithms will determine what color the pixel should display.
Changing the resolution of the monitors can't change the number of pixels per inch.

Since monitors range across many sizes and resolutions. Aside from Monitors of identical size and resolution. The odds you will ever use 2 monitors with the same pixel density???? Extremely slim to none in my opinion.

So I find the directions stating to...... Set the DPI of all monitors to the same setting.  To be a confusing and mixed message.

As you follow the steps outlined afterward that assertion. Step 4 states this........ Set the Scale to the same setting for all monitors.  

Here’s the settings you have posted.

Laptop settings:
   Scale and layout - 250% (Recommended)
   Display resolution - 3840 x 2160 (Recommended)
   Multiple displays - Extend these displays (this is how I want it)
Monitor settings:
   Scale and layout - 100% (Recommended)
   Display resolution - 1920 x 1080 (Recommended)

So you’re not setting your monitors to the same scale.


Multiple displays - Extend these displays (this is how I want it).

It’s unfortunate that SnagIt is incapable of accommodating the settings you desire. I wish that were not the case. But from where I’m sitting, that appears to be the case.

 You can contact support to see if they have a solution for you.

That’s all I got

Regards,Joe

(Edited)
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irenekfloyd

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Joe - thanks so much for your explanation!   -Irene