How to stop emails. My in box is overloaded with emails from TechSmith. I used the link to unsubscribe and it comes to support pages.

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  • Problem
  • Updated 2 months ago
Cant unsubscribe, the email link goes to support page.
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Bob Boyett

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Posted 2 years ago

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Kelly Mullins, TechSmith Employee & Helper

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Hi Bob,I'm sorry for the trouble.Please send me the email address being used to my email address: K.mullins@techsmith.com and I will take care of this.KellyCustomer EngagementTechSmith
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Wira Pradana

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Same like me, my inbox full of email from TechSmith , why we can't unsubscribe easily like other company ?
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Robert R., Online Community Admin

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Hi Wira;

If you're referring to the community forum notification posts you can unsubscribe by following the steps shown in this quick video: https://www.screencast.com/t/5PDIfkim3K

Are those the emails you are referring to, or are you referring to something different?

-Robert
(Edited)
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Kelly Mullins, TechSmith Employee & Helper

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Hi Wira,

If you are getting notifications from this Get Satisfaction forum, this is not TechSmith owned and we cannot unsubscribe you. Please follow Robert's instructions in the video to quit getting email from this forum.

If you feel the email is from TechSmith.com, and you have tried to unsubscribe but cannot, I can try and help. Please forward one of those emails to me at k.mullins@techsmith.com.

This will allow me to see the source of the emails, and get your email address removed from our email system.

Kelly
(Edited)