How to stop emails. My in box is overloaded with emails from TechSmith. I used the link to unsubscribe and it comes to support pages.

  • 2
  • Problem
  • Updated 2 months ago
Cant unsubscribe, the email link goes to support page.
Photo of Bob Boyett

Bob Boyett

  • 3 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 2
Photo of Kelly Mullins

Kelly Mullins, TechSmith Employee & Helper

  • 2886 Posts
  • 643 Reply Likes
Hi Bob,I'm sorry for the trouble.Please send me the email address being used to my email address: and I will take care of this.KellyCustomer EngagementTechSmith
Photo of Wira Pradana

Wira Pradana

  • 4 Posts
  • 0 Reply Likes
Same like me, my inbox full of email from TechSmith , why we can't unsubscribe easily like other company ?
Photo of Robert R.

Robert R., Online Community Admin

  • 1590 Posts
  • 491 Reply Likes
Hi Wira;

If you're referring to the community forum notification posts you can unsubscribe by following the steps shown in this quick video:

Are those the emails you are referring to, or are you referring to something different?

Photo of Kelly Mullins

Kelly Mullins, TechSmith Employee & Helper

  • 2883 Posts
  • 639 Reply Likes
Hi Wira,

If you are getting notifications from this Get Satisfaction forum, this is not TechSmith owned and we cannot unsubscribe you. Please follow Robert's instructions in the video to quit getting email from this forum.

If you feel the email is from, and you have tried to unsubscribe but cannot, I can try and help. Please forward one of those emails to me at

This will allow me to see the source of the emails, and get your email address removed from our email system.