How to upgrade from Camtesia 8.3 to 8.6.0?

  • 1
  • Question
  • Updated 3 months ago
Hello; we have Camtesia 8.3 and want to get version 8.6.0. Where do we find instructions do get this version. We do not want to go to version 9 for the moment. We did not find anything about it yet. Thanks
Photo of gilles.larouche

gilles.larouche

  • 1 Post
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Glenn Hoeppner

Glenn Hoeppner, Employee

  • 1910 Posts
  • 375 Reply Likes
You can download old versions from this page:
https://www.techsmith.com/download/oldversions

-Glenn
Photo of rbgen1111

rbgen1111

  • 1 Post
  • 0 Reply Likes
Hello, i have been using 8.3 for years on Win 7 and recently MS discontinued support for win 7 so i moved to win 10 but Camtasia 8.3 is not working and supported by win 10. I downloaded version 8.6 i tried to use the same software key i have had for the 8.3 but it would not accept it. i would have continued just fine using the 8.3 version without any upgrade or incurring additional costs if Microsoft had continued with win 7 support. So currently i am stuck unable to use the 8.6 version on win 10 cause my existing software key is not working. I think it is unfair that i cannot use ver 8.3 on win 10 avoiding me all this hassle and headache. Please advise what should i do, i don't want to incur any costs on this, just want my 8.3 or 8.6 version to work on my win 10. Thanks for your earliest reply.
RB
Photo of Joe Morgan

Joe Morgan

  • 8754 Posts
  • 4669 Reply Likes
If your key worked in version 8.3.
It should activate 8.6
Contact support, have them look into it.
If they can verify its a valid key. They should be able to assist you.

This is a Free Service............... Submit a ticket

       https://www.techsmith.com/contact.html

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe