How to upgrade from Mac App Store version 2.8.3 to 2.9

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  • Updated 5 years ago
How to upgrade from Mac  App Store version 2.8.3 to 2.9. On the website it says free upgrade. Once you install 2.9 it asks for a software key which I never got from the App Store?
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  • confused

Posted 5 years ago

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Photo of Alistair


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I am having the same problem!

I really want to use Version 2.9, but I don't see any way to upgrade :(
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Jennifer Bedford, Official Rep

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Sorry for the delayed response.  We have been unable to submit 2.9 to the app store so far.  We will be submitting our next release, but don't have a specific date yet.  In the meantime, if you have an older app store version, you can contact our Customer Solutions team and obtain the latest version with a proof of purchase from the Apple App Store.  You can submit a ticket here: or call them at +1.517.381.2300 (International) or 800.517.3001 (US and Canada).  They are available from 8am - 7pm Eastern M-F.  Thank you!

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