How can I record the system audio with camtasia for mac?

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  • Updated 4 years ago
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  • (Edited)
It's not working. I have Sound Flower installed. System Preferences shows the following for Output:

Internal Speakers
Soundflower (2ch)
Soundflower (16ch)

I tried setting it to all three. No dice. I only want to record the system audio (from the iPhone Simulator) and not the microphone.

If I set Audio Output to Soundflower and try to record with System Audio selected in Camtasia with NO microphone I get a popup alert:

"Problem Recording System Audio"
"We are unable to capture system audio when Soundflower is selected as the default output device."

I also have "Built-In Output" selected in the flower icon for 2 channel in the upper-right of my desktop.

What is the solution here?
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chris

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Posted 8 years ago

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chris

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I finally got this to work. Unfortunately I don't know what I fiddled with precisely. Soundflower is set to direct output to "Built-In Output". I set the System Preferences to output to Soundflower (2ch). When prompted by Camtasia with the error shown above I select the "Switch output device" button.

However, while recording the audio from the iPhone Simulator has an echo throughout the recording. It sounds like the sound is playing twice, but offset by a couples milliseconds.

However #2, the end result is okay - the sound has no echo and is synched with the video.
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chris

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Back to square one again.

I cannot record audio from the iOS Simulator.

I tried everything here:
http://techsmith.custhelp.com/app/ans...

This is very frustrating.

Does anyone know how to record audio from the iOS Simulator with Camtasia?
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chris

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Camtasia should test their product with the iOS simulator!

I cannot get audio to record after many hours of fiddling. This is a HUGE time cost to get a video production completed. I tried every permutation of creating aggregate devices, installing "SoundSource", changing the input and output to every variation in between with no success.

I guess I will have to insert audio the layman's way by manually inserting the sound effects at precise points during the presentation.

This method will NOT work for recording audio for a game application!

Any advice from the Developer's of Camtasia is appreciated.

Waiting for a response.
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Conan Heiselt, Employee

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So sorry for the frustration, Chris.

There are numberless amounts of applications and variations that we could test, so it's not possible to try everything. Unfortunately, that means that iOS sounds don't record right for you (and others).

However, we're aware of the problem now, and a more wide-spread solution is on our (long) list of improvements to consider.

In the meantime, it does seem that manually adding sounds to your screencast is the route to take.
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craig.globalwebhq

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Also having same problem, The weird part was that it WAS working, then stopped.
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Eric Salerno

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I too have spent many many hours trying to figure this out. It's not worth trying to make it work the way it should. Here's a fairly fool proof way to do it, however, I recognize that not all macbooks have both ports:
Get a 3.5mm audio cable with 2 male ends, an audio splitter and some headphones (sounds like a pain, but fairly cheap and effective - saves time overall)
Plug the splitter into audio output jack,then the headphones and the audio cable into the splitter. Plug the other end of the audio cable into the mic port. Go to the Mac audio settings set the input to be the mic and output to be 2 channel speakers. Set the audio levels at about 2/3 - 3/4.
I don't know if Soundflower had an impact on this, since I have only tried it after it had been installed.
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Conan Heiselt, Employee

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Official Response
Hi All,

The latest version of Camtasia for Mac (2.2.1 at this writing) should now be able to record audio from Skype--and pretty much everything else.

We've replace Soundflower with our own system audio recording component.
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Eric Salerno

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That's great news. I'm looking forward to trying it next time I have to record from a Mac.
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chris

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Thanks for the update Conan! I will be looking at making another recording soon.

One thing I recall is that the resolution was low after uploading to You Tube. I guess I could record using the hi-res version of the iOS simulator but it does not fit on my laptop screen vertically. I guess I will have to consider horizontal recording.
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brucerothwell

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The answer provided in this thread did not work for me, as I have indicated in another thread: http://feedback.techsmith.com/techsmi...

I am running the latest demo version of Camtasia for Mac (2.2.1), and cannot record audio properly with Camtasia's system audio component, or with Soundflower.

I get a wave file that not sound correct (even the waveform looks like it is only the top half), or the wave is double speed/double pitch.

Now, I am running Pro Tools and have my aggregate audio device set to 48khz, but that should not cause such a sever problem, I would think. And, because the audio clips in my Pro Tools project are 48khz, I cannot just go switching the settings on my playback device willy nilly.
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brucerothwell

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UPDATE:

See this thread, where it speaks of a solution based on submitting a ticket to Customer Support for gaining access to the impending 2.2.2 build:

http://feedback.techsmith.com/techsmi...

I now have system audio recording properly.

-
Bruce Rothwell
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Conan Heiselt, Employee

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If anyone is still having issues with recording system audio with Camtasia for Mac 2.2.2 (or later), please let us know, either here or via our tech support:
http://techsmith.custhelp.com/app/ask
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Maurizio Iosa

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I had the same problem with previous Camtasia 1.x in OSX7.x
I tried everything (multiple output device with soundflower, switched monitor on sound flower etc etc) NO SYSTEM AUDIO.
Now I just installed the trial of Camtasia 2.2 and it works like a charm.... i am gonna buy it at once!
Thanks
maurizio
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chris

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This is good to know Maurizio. I need to make new recordings very soon.
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chris

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The latest Camtasia works great with audio. I am able to record audio from the Xcode simulator on my laptop. No problems.

Great job!

Thanks,
Chris
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Gerrit Schulze

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I am not able to record sound from an external microphone connected to a professional audio interface (FIREFACE 800, RME Audio). In the Camtasia recorder I can see a signal, but it does not record it. Other recording applications (PremierePro, Soundbooth) record the external mic perfectly.

I am using Camtasia for MAC 2.4.

Thank you in advance for any help.

Gerrit
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Jonathan Wylie

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I am having issues with this right now. When I go to Camtasia Preferences > Recording and click Install component, it walks me through an install wizard and appears to install the system audio component, but it doesn't. Still says Install Component in the preferences after a restart of Camtasia. Ideas?? I am using Camtasia 2.5.1 and Mac OS X 10.8.
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Clayton Kroh

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I'm having this problem now. I'm on Camtasia 2.8.3. Attempting to install the system audio component proceeds through an installation process, confirms that it's done, and yet nothing was done. It still asks me to install the audio component (and repeating the process continues to yield no results).

  1. What's this thing installing when it goes through that installation process? Is it leaving inert junk on my system?
  2. How do I actually get the audio component installed so I can record system audio?
Thanks.
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Conan Heiselt, Employee

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Hi Clayton,

The installer is putting a component in your OS's system folder so that it can grab any audio that normally gets output by your speakers. It has to work at a fairly low level, which is why the installer is necessary (vs. the normal dragging of an application into your Applications folder).

I'd try restarting your computer. If that doesn't help, your best bet is to contact our Tech Support: https://support.techsmith.com/hc/en-us/requests/new


Conan.
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Hart Matthews

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I have a complex audio issue I'm trying to resolve: Recording a webinar during which there is video/audio playback. 

I'm using Soundflower and LineIn to aggregate the audio from my headset and from the video playback (required to broadcast the audio during the webinar). Unfortunately, I cannot choose Soundflower as an input option in Camtasia!?

Camtasia only allows me to choose an actual input or the system audio. So, any Camtasia recording does not include the sound from the video playback.

Any thoughts?
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Conan Heiselt, Employee

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Hi Hart,

If you would have asked me this question a couple of years ago, I probably would have an answer for you, but since then I haven't touched Soundflower. Unfortunately, my reminiscence doesn't help you now and today.

I sounds like you have tried having Camtasia record the system audio and your mic normally (while still having Soundflower do it's thing for the purpose of the webinar). It should be able to grab everything, but I can't remember if Soundflower hijacks it's inputs first.

One option would be to download an older version of Camtasia from back when it used Soundflower for its audio capture. This is the download for v.2.1.0: http://download.techsmith.com/camtasiamac/enu/210/camtasia.zip

You should be able to run the old version for recording and a newer one for editing.

Let me know how it goes,

Conan.
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Hart Matthews

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Thanks, Conan!

We'll try the older Camtasia version. Soundflower does indeed hijack input, so that with the latest version of Camtasia, the recording will not even start if Soundflower is doing its thing.

Hart
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Hart Matthews

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So, even with the older Camtasia version, we were unable to find a Soundflower input option. We made it work by other (non-Camtasia) means, but if we're missing something, please point me in the right direction.
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Conan Heiselt, Employee

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System Audio on the older version pulls from Soundflower, but if it doesn't just work, then I'm stuck.

Sorry I wasn't able to help, but I'm glad you found something else that did it for you.

Conan.
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Hart Matthews

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Got it. Next time, we'll try with system audio and see if that works. It's nice to have a recording done locally and not through the webinar system ...
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Hart Matthews

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Well, it didn't work. Because all the audio is routed to Soundflower (system, too), Camtasia won't start the recording.

Thanks for your time!

Hart
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aspsa

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Conan,

Greetings. I recently purchased Camtasia 2 for Mac (v2.10.1, Build 91744), and I installed the free Camtasia 'system audio recording component'. It appears to work as promised, but I have a workflow question that results from the need to switch out Soundflower's output to the system's built-in audio output.

Namely, I often work through headphones, which I have plugged into a dedicated audio hardware interface (Focusrite Saffire Pro 24 DSP). In this situation I prefer to monitor system audio through my headphones. Soundflower affords me this possibility, and it reroutes system audio through my audio interface.

How can I reproduce this capability and maintain my current workflow using the Camtasia 2 for Mac system audio recording component?

Thank you.
(Edited)
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Sofia Nicklasson

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In mac it is having some issues, its not working purely.
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Conan Heiselt, Employee

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Hi Sofia,

Your best option is probably to open a ticket with our Tech Support: https://support.techsmith.com/hc/en-us/requests/new


Conan.

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