How do I get the Snag it printer to be recognized?

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  • Updated 8 years ago
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After I capture an object and request to print it, it shows the selected printer is unavailable.
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Rick Six

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  • frustrated

Posted 8 years ago

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Adam Marks, Software Developer

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What version of Snagit do you have? We did find an issues specific to certain printer drivers that caused error messages similar to this in 10.0.0 that has been improved in 10.0.2.

Another thing to try would be to make sure that you have the latest printer drivers for your printer.
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Rick Six

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10.0.2
I have loaded the latest driver and the open driver. Still don't know what to do with it.

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