How to delete uploaded videos to "techsmith server"

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  • Updated 7 years ago
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Simple question for someone!

I am new to coaches eye and I want to use the email facility that automatically uploads the video file to the techsmith server (instructions as in video) but wanted to delete the file some weeks later.

I have tried deleting the files from the time line but it doesn't seem to delete the orignal file as I can still view it by clicking on the link

Can deletion be done?

My concern is about child welfare and the possibility of the link getting into the general internet so I wanted to be able to delete the file a few weeks later, just to be sure.

thanks

Peter
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peter

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Posted 7 years ago

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Brooks, Camtasia Technical Product Manager

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Thanks for the feedback Peter. If there is a file / URL you need deleted please contact Brooks at b.andrus@techsmith.com.

We currently don't have an automated mechanism for deleting files. Currently we allow viewers to create accounts and "like" videos. This mechanism allows them to keep a copy of the video for themselves even if a "coach" deletes the video. You can think of it as behaving the same way as email does.

We have bigger plans to flesh out a full fledged premium service with a robust security / privacy model. (We're working really hard on this right now).

In the meantime, keep in mind that Coach's Eye doesn't limit you to using our service. It's easy to share the video as an attachment, share to other popular apps / services or send to your personal computer.
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peter

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thanks very much, no need to delete the one file.

For me the new service could be as easy as just deleting the files after a time expiry the user could set, hence if links did get out they would expire anyway. Or even a manual version would be good (dont your servers fill up quickly?)

For now I am using dropbox intergration, so it sort of works as I can delete them but clearly someone can just download the file and then that could be spread about so not the best solution, Do you know of others?

By the way, coacheseye is a great application, the best I have

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