How To Make the First Frame of the Video the Thumbnail Image in Camtasia 8

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When I produce my video, it seems to pull a random frame (or possibly the first frame of the 2nd video segment on the timeline) to use as the thumbnail image. I want it to use the first frame of the video, which is a title clip that I created and inserted in the timeline in front of a .mp4 video/audio segment.

How can I make it take the first frame of the title clip and the thumbnail image?
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CK

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Posted 7 years ago

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Kevin Mojek, Employee

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Make sure you have the Start thumbnail set to 'Automatic'. If you've previously produced another project with it set to use an image, that setting might be getting carried over. On the Player Options page of the production wizard, it should look like this: http://screencast.com/t/Y1MM0IVrCBia
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Mike Kelly

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Hi team, this hasn't resolved it for me. Still showing a random frame from the video.

Any other suggestions?

Mike
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kurrykid, Champion

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Can you do a screen print (Export Frame As...) of the first frame and then instead of selecting "Automatic", select "Choose File" and choose your screen print?

HTH
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kvetchus

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Not sure what version you have, but in Studio 7, when you produce a video for the for online, you get several files, one of which is "FirstFrame.png"  I never could figure out how, or where, Camtasia sets that file, but by exporting the frame I wanted to use, and renaming it to that and replacing the default file with the new file, it seems to work fine.  It's a little strange there isn't just a setting for Video Thumbnail that lets you simply pick or upload a file so you don't have to do weird stuff like this, but anyway - this worked file for me.
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Carnix

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Also, if you're not using the Flash controls and just grabbing the MP4 file, you can take use the same exported frame as the "poster" for your player if you're putting this out via HTML5.  Still, in both cases, the process is the same - export the frame you want and use that image rather than the one Camtaisa picks for you.
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DennisH

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Maybe just a newbie, but...

I have a similar issue - I have two clips in my timeline and the S/W makes the first frame in the video that starts second (although it's clip 1) as the thumbnail for the whole video. Even when I do the trick above, and export the first frame and make it the thumbnail, then the HTML version looks fine. But I don't want to produce the HTML version - just straight MP4. And the icon of the underlying .MP4 file still shows the first frame of the second video as the thumbnail.

Any hints?
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Kevin Mojek, Employee

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If you're talking about the thumbnail image shown in Windows Explorer for an MP4 file, then no, the first frame of the video won't always be used for this and I don't think there's currently a way for a file to specify or hint at which frame might best be used as a thumbnail image.
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Charles Fichter

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Wow. I'm having the same problem, and I'm trying to create a very important video for a  business startup. Unfortunately, Camtasia seems to be grabbing a random frame - and it was a very unflattering frame with my mouth wide open and eyes closed. I have a still photo at the beginning and the end of the video, yet Camtasia chooses that frame?  And I searched help, and all the menus - what the hell is the 'smart thumbnail' ?  I don't see anywhere in the product how to set/change this.

I need an mp4 output and can't use the entire contents of the html page generated so I can't swap -- but the hilarious thing is, the _First_Frame.png and the _Thumbnails.png are both showing the correct image for the first frame. So wtf?

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Christopher Cantrell

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Camtasia will use the frame at the play head to be the thumbnail for the video. If you want people to see the first frame in the player before they start the movie then set the play head to the beginning before you produce.
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Kelly Mullins, TechSmith Employee & Helper

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Charles,
I'm sorry you are having trouble.
Are you meaning that the video itself does not show the first frame you choose?
Or, as Kevin mentioned in the post above, Windows Explorer doesn't give you the frame you desire?

Christopher,
This is the first time I have ever heard of this functionality.
Is this something you have tested out and it worked/works for you in a consistent manner?
I tested this since I was curious, and it did not work for me. I also checked for good measure with our dev team and this is not anything we have built into Camtasia Studio.
However, I would like to hear more about your experience with doing this.

Kelly
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Christopher Cantrell

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Sorry team. I was completely mistaken. I thought I had figured it out. Want me to remove the post? What I am seeing is this: on my Windows 10 machine I have the produced MP4 in a folder and I am viewing the folder in explorer as "medium", "large", or "extra large" icons. The icon seems to be a random frame from the movie. I want it to be the first frame.
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Kelly Mullins, TechSmith Employee & Helper

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Hi,
No, in this case, I don't think we need to remove. Thanks for clarifying, though. That was quite a surprise to me! HAHA.

So, what I am consistently seeing in all areas I have checked on my Win 8 OS, the frame that appears for the thumbnails, is the actual first frame of the video.
Here is an example image:

So, that image is the actual first frame of my video.

HOWEVER, I could get that to deviate when the first frame had a zoom on it. Then, that frame was ignored and the very next full frame was the one used. But, the first frame image was still the frame with the zoom on it. I don't know if this is expected behavior or not. Like this:



Have you tried setting the image yourself in the production screen?

Kelly
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Christopher Cantrell

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AHHHH. That makes perfect sense! The frame it is showing is indeed the very first frame I have without zoom. I looked for that option, but I don't see it. I am using 8.6.0. I click on "Produce and share" and then MP4 only.
(Edited)
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HelenH

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I am changing the 'Start thumbnail' option to 'Custom' and adding my own image. When I produce the video, it still shows a random thumbnail for the MP4 file in Windows Explorer. BUT when I copy the file to a server to give to our web team, it shows as the thumbnail I selected. Correct on the server but incorrect on my local machine.

I believe this is to do with the way Windows displays thumbnails. It's pretty annoying as you can't quickly check by looking that the thumbnail is correct. Does anyone know of a way around this?

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Rick Stone

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Check out the thread linked below and see if it helps solve your issue.

Click here to view

Cheers... Rick :)
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Corena Bahr

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Hi All,

I wanted to chime in on this because I thought I was having the same problem. I produce to mp4 only all the time and there isn't an option to point to a file/png as the thumbnail.

When the file saves to my computer, it shows a random image from the video. However, when I upload the video to, for example, Dropbox, the correct image from the first slide in the video is showing as the thumbnail. Whew!

So this appears to be a messed up Windows thing in how it displays locally. I hope this helps someone else! I was starting to tear my hair out and trying to solve this.