I am doing videos now for a course. The course is in the fall too, and I want to use those videos. How long do videos stay in the system?

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Hi - I am recording videos NOW for a summer course. The same course will be offered in the fall and I would like to use the same videos for that course. How long will the videos stay in the TechSmith system? Thank you!
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Jay J Armstrong

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Posted 3 weeks ago

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paulwilliamengle

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Hi Jay, 

When you say "the TechSmith system," are you referring to Knowmia (formerly Relay)? 
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Jay J Armstrong

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yes
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j.beaubien, Technical Support Specialist

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Hi Jay, 

For Knowmia Pro users, we do not delete any of your content while you still have a valid subscription. If you cancel your subscription, after 60 we would delete the content. For more details, please see the bottom of the following article: https://support.techsmith.com/hc/en-us/articles/360044662811-Knowmia-FAQ 

Please let me know if you have any questions.

Kind Regards, 
Joe 
Senior Support Specialist