I am due to renew my maintenance agreement by Oct 25th.

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I am due to renew my maintenance agreement by Oct 25th. If I do renew it, will I automatically get the 2019 version or will I still have to pay the upgrade? I don't to waste renewal cost if it does not cover 2019.
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eric191

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Posted 1 month ago

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Rick Grunwald

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I upgraded mine and it will cover all updates. I did it for 3 years so I should be covered. Call tech support on Monday if you have questions but they give you a license key that is not tied to a version as such (at least that is my understanding)
If you take the agreement today it will add on to your current agreement (you don't lose any time) and you if you get a new key, go put that into the software.
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eric191

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Thanks a lot for your reply .. I had the agreement but I couldn't remember if it worked when I changed to the 2018 version from their previously numbered versions.

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Rick Grunwald

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That is my understanding and I did go through it with them. I wanted a 3 year and to save the $6 I ended up having to generate a purchase order and calling customer service hence the answered questions. But do call them on Monday if you have any nagging doubts or questions.