I bought camtasia & have changed to a new macbook. The sign in key I have doesn't work, I don't want to buy another licence. Please help

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I bought camtasia for mac a year or 2 ago and have recently changed to a new apple macbook. The sign in key I have doesn't seem to work but I don't want to buy another licence. Please help!
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info

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  • frusatrated

Posted 2 years ago

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Joe Morgan

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If you no longer have access to the correct Activation Key,

You can acquire it by submitting the e-mail address you used to purchase the program on this Web Site.

http://www.techsmith.com/support/lostkey.asp

 

If you no longer have access to the e-mail address you used to purchase the key. You should contact Support to assist you.

https://support.techsmith.com/hc/en-us/requests/new

Regards, Joe

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Kelly Mullins, TechSmith Employee & Helper

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Thanks for the help, Joe!
We appreciate your contributions to the forum.
Kelly
Customer Engagement
TechSmith
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Stephen Wagner, Employee

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If you bought it 2 years ago, then you bought version 2.10.  You can download that version from https://www.techsmith.com/download/oldversions.  Your current key should work for that version.  Your current key will not work for Camtasia 3.0 for the Mac.

-Stephen
(Edited)