I cannot open Camtasia Recorder...

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  • Updated 2 years ago
I use Camtasia Studio 9 and Windows 10 64bit. I used this software without any error. But now, I can open camtasia window. But I can't open Recorder. I did run 'autocam' in the installed location. First time it opened Recorder. But again, the previous error started to run. I can't open Recorder screen, and when I'm closing camtasia window there is an error 'Camtasia studio had stopped working'. What can I do for resolving this error. Please help me...
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Isuru Nimantha Gamage

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  • very sad and confuse

Posted 2 years ago

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Kelly Mullins, TechSmith Employee & Helper

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Hello,
Please contact our technical support team. They might need to do some diagnostics on your system.

Technical Support is a free service and you can submit a ticket here:
https://support.techsmith.com/hc/en-us/requests/new

Or call:

Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Kelly
Customer Engagement
TechSmith

(Edited)