I can't delete vids from Jing!

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  • Updated 2 years ago
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Does anybody know how the heck I can delete videos from my Jing account. Do I have to do each one individually? I tried cancelling the app but it loaded all my old videos when I reinstalled. Cheers Ray
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Ray

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Posted 2 years ago

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Robert R., Online Community Admin

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Hello Ray;

If you are looking to delete the files that are on the local Mac (and not the files on Screencast.com), make sure Jing is completely closed then click on Finder and go then the Go menu. While the Go menu is open, hold down the Option key and you will see "Library" appear. Click on Library. In the folder that opens go to Application Support -> TechSmith -> Jing -> Bin and delete the contents of Bin.

This will permanently delete the files.

-Robert
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Ray

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Brilliant! Thanks so much for your help Robert. Have a great day. Cheers Ray