I can't export videos after the new update

  • 1
  • Problem
  • Updated 4 years ago
This is very disappointing,I can't export any videos.The new update is buggy and not stable at all.I need a fast solution because I have a project in the next few minutes.Thanks
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aldi.hidi

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  • angry

Posted 4 years ago

  • 1
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Mike Spink, TechSmith Support

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What behavior do you get when you try to export a video?  Are you on Camtasia for Mac or Camtasia Studio?

Mike
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Mike Spink, TechSmith Support

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You'll need to go to support.techsmith.com and click on the button for "Submit a ticket".

Mike
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training

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Is anyone else having this problem? I just decided not to upgrade after seeing this question posted. 
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amleto.guerra

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I have the same problem with Mac version 2.10.5 on OSX 10.11.4 
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training

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aldi.hidi, have you heard back from support yet? What do they say is the problem. We're still holding off on upgrading until we know if this is resolved or what we can do if it affects us.
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Jack Fruh, Champion

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Export from Camtasia Mac 2.10.5 is working on OSX 10.10.5 (Yosemite)  (just tested)
I don't have 10.11.x Does anyone know what the issue is? Is it that the export dialog does not come up, or it crashes when rendering, or something else?  Also which render settings? 
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