I can't jump to a specific time in my video via a URL?

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  • Updated 6 years ago
I am creating multiple (mp4) videos that I want to jump to specific times in from the URL. 

For example, I have a 7 minute video, but I want to jump to the video at 3:30 for some of our customers who do not need to see those first three minutes. 

My boss tells me that he used the "?tXmXXs" code at the end of his URL to jump in his video, but when we try it on my videos, it doesn't work.

We have compared our production settings and everything is the same; is there anything that you can think of that would prevent my videos from allowing the jump?

Thank you,

Kaesha
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kthomas

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Posted 6 years ago

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kayakman, Champion

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I believe that time based query URLs only work if you host your video on Screencast.com
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kthomas

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That's the thing...my boss's video is a simple mp4 video, and was not hosted on screencast.com, and he can still jump. Can you think of anything that would allow for his mp4 video to allow the jump?

It should be noted that we upload the video onto our server under a new URL (so the URL is not a file url).
(Edited)
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kayakman, Champion

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interesting

I am under the impression that the hosting site need to be running some special software that supports time-based query URLs?

I can use time URLs on Screencast.com; but that dos not work when same MP4 is viewed off my web site; I believe there have been other posts on this forum that confirm this

maybe ask the people that run your boss's web server?

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