I cant unistall camtasia studio 8, because reginfo.ini file is missing, foto: http://prntscr.com/5tklyx

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  • Updated 3 years ago
I cant unistall camtasia studio 8, because reginfo.ini file is missing,   foto: http://prntscr.com/5tklyx
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justux204

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Posted 5 years ago

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Photo of Stephen Landman

Stephen Landman

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Just delete the files, and then run a registry cleaner, (such as ccleaner).
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justux204

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there is no files....
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GoAntiFraud Manager

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I have same problem! I can not delete it. Why?
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megamorphg

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Make the file not read-only.
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Aslam Falih

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thanks!
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Andi Muh Nur Ikhsan

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thanks
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alexis jordan

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very helpful post
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Fred Grover, Champion

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If you cannot remove Camtasia through the Windows Uninstall Feature then have you tried Re-Installing the software and then doing an Uninstall ? Maybe something got accidentally deleted or was corrupted as I have never ran into this issue when uninstalling this software - Knock on Wood and hope I did not Jinx myself here lol.

Sorry to hear some have had this issue and I would suggest contacting TechSmith Support and ask them as they may be more equipped to help if the above solution of re-installing and uninstalling does not resolve your issue. The contact information for support is below and it is free. They are usually great at getting back with a reasonable amount of time unless it is a Holiday or something.

TechSmith Support

Support ticket link: https://support.techsmith.com/hc/en-us

Our Customer Service Team can be contacted by phone at:
Phone: +1.517.381.2300 ext. 636
Toll Free: 888-750-0686
(U.S. & Canada Only)
We are open Mon-Fri, 8AM-7PM Eastern Standard Time.

Let us know if the above solution I posted works for you or not or if you contact TechSmith Support what they had to say and did to get the issue resolved by posting your feedback here to let us know as other users who have similar issue may look and see this and it helps them and TechSmith to know what is working and not working. I hope you find this information helpful and like it. Thanks for posting and sorry for you inconvenience. Have a great day/night.

Best Regards ~ Fred.