I click on the name of my media asset and nothing happens -- even when I check the box or click on the triangle arrow. HELP

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  • Updated 3 years ago
Why can't I get to my video asset 'Listen to My Life Explainer Video'? I can see it in my list, but I can't click on it and get to it. I also can't get out of the Beta view. The 'Leave the Library (beta) view button is not active! Geez, this is so frustrating!!!!
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  • So frustrated!

Posted 3 years ago

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Photo of Guy Larcom

Guy Larcom, Instructional Designer

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Hi oneLifemaps,

I am sorry about the inconvenience here. It sounds like you are looking at your content in the Details view. Clicking the triangle or item title in the list will expand the details but not take you to the content. To view the content, click the thumbnail in the details drop down.

Please let me know if you need anymore help!