i find a bug in 2018 that the version 8 is really fixed

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  • Updated 3 months ago
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version 2018 cannot play mp4v format video only h264 x264 format is good, but version 8 is playing all good,


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chaptermm

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Posted 4 months ago

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Naomi Skarzinski

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Which version of Camtasia 2018 do you have?  They put out a maintenance update a few weeks ago, which did resolve many of the issues with MOV and some MP4 files with high frame rates.  If you have the updated, then I would suggest putting in a support ticket to TechSmith. Their support is free and excellent.  https://support.techsmith.com

 



(Edited)
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chaptermm

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the version 2018.0.2 build 3634 aug 7 2018
can only play the audio & video is black screen,
but camtasia 8 is working very well
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Ed Covney

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Have you tried to change the extension to MP4?  MP4V is exactly the same video format, but is no longer used.
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chaptermm

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yes, it's file.mp4
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Joe Morgan

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If this is only the one file giving you trouble. I see it's a 54 second clip. You could convert it another format using Handbrake or some other program.

It would be just as easy to render it to avi in Camtasia 8. The avi won't be completely lossless "Perfect copy" but it will be good enough to be used and re-rendered in another project without any notable degradation.

Regards,Joe