I have Mojave on the Mac 10.14.4 and Snagit 13 / Snagit Mac 4

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  • Updated 5 months ago
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Is there a version for 10.14.4 for Snagit 13 / Snagit for Mac 4? 

Since I updated from High Sierra to Mojave 10.14 and currently 10.14.4 a while ago, I cannot use the video feature to make short 30 second videos without audio. I can record, but it doesn't process the video, it just finishes and never opens. 

Would I have to pay for an upgrade or is there free updates for buying once? 
Photo of coldwhitefire


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Posted 5 months ago

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Photo of Luke Griffioen

Luke Griffioen, Employee

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First i would make sure you're on Snagit 4.1.10, if not this issue may be fixed already. If you are looking to upgrade it's half price if you're purchased before https://www.techsmith.com/snagit-upgrade.html.