I need my activation code i never got it when i downloaded the program because it was a free trial first. We did purchase this program though. So how can i stop the free trial and actually use the program we paid for?
Your activation code (a.k.a. product key) is likely stored with your TechSmith account (myaccount.techsmith.com) -- you can get Snagit to retrieve it by signing in to your account from Snagit. Click on the "sign-in" button from the top right of the Snagit editor window. Or try File|Unlock from Snagit, when it prompts you for a key, click on the [Sign in to unlock] button. Snagit will automatically retrieve your key once your enter your credentials (user name/password).