I have not recived an activation key for snagit editor. My free trial ran out and now i can't use it. what is my activation code?

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  • Updated 3 years ago
I need my activation code i never got it when i downloaded the program because it was a free trial first.  We did purchase this program though.  So how can i stop the free trial and actually use the program we paid for?
Photo of Collinwilkinson33


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  • very frustrated

Posted 3 years ago

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Photo of David Howell

David Howell, Employee

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Your activation code (a.k.a. product key) is likely stored with your TechSmith account (myaccount.techsmith.com) -- you can get Snagit to retrieve it by signing in to your account from Snagit. Click on the "sign-in" button from the top right of the Snagit editor window. Or try File|Unlock from Snagit, when it prompts you for a key, click on the [Sign in to unlock] button. Snagit will automatically retrieve your key once your enter your credentials (user name/password).