I imported captions in German and some characters are not displaying correctly. E.g. ö, ä... What am i doing wrong?

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  • Updated 2 years ago
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Kristyna Bhattacharyya

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Posted 2 years ago

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Joe Morgan

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To the best of my knowledge.
You need to temporally change the language in Windows to German. But don't take my word for it because I'm on shaky ground here. I've read something to that effect in the past.
Contacting support may be your best option.

This is a Free Service. Submit a ticket at,

https://support.techsmith.com/hc/en-us/requests/new


Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe

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Kristyna Bhattacharyya

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Hello Joe, thank you so much. Changing the Windows language didnt work.
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Robert R., Online Community Admin

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Hi there!

Would you happen to be using a font that contains the German characters? If you switch to a different font, do they appear correctly?

-Robert
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Kristyna Bhattacharyya

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Hello Robert, i am using Arial. The characters dont display correctly even if i change the font.