I just bought snagit, put the key in, and my editor buttons are still grey'd out

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  • Updated 1 month ago
Editor
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JH

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Posted 1 month ago

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Robert R., Online Community Admin

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Hi JH;
Would you happen to be viewing a video? Snagit cannot annotate videos (only trim them), if you are looking to do more with video, you will want to look into Camtasia.
-Robert
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JH

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SnagIT has this capability; all I want to do is add call-outs.  Did I waste my $50???
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Robert R., Online Community Admin

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Hi JH;

If you are looking to annotate (add callouts, arrows, etc.) an image, then Snagit can do that. It is not capable of editing/annotating video. Are you viewing an image in the Editor or a video in the Editor?
-Robert
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jasons

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Close snagit then reboot your computer and try again.

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JH

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Already have done this.
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Rick Stone

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Share a screen capture of what you see in your editor?