I purchased super stamps last year bundled with Snagit-V13 Now If I try to download I get an error Sorry, TOO_MANY_DAYS_PAST

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  • Updated 11 months ago
I purchased super stamps last year bundled with Snagit-V13 Now If I try to download I et an error Sorry, TOO_MANY_DAYS_PAST If you have any questions, please contact Digital River Customer Service at CustomerServices@digitalriver.com. Can you please advise how I can access these Thank you Mike Thomson
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Michael Thomson

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Posted 11 months ago

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Joe Morgan

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CustomerServices@digitalriver.com 

Is an E-mail address. This is a user to use forum. Send them an e-mail.

Regards,Joe
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Rick Grunwald

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I purchased them from the maker of them. You are supposed to keep them in a safe place for reinstallation should the need arise. When you first installed them the default for windows was DOCUMENTS / SNAGIT STAMPS so they are probably still there
If I am not hitting the issue or understanding, then send an email to Digital river and see if you can get a new link from them
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Glenn Hoeppner, Employee

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Please do not contact Digital River. I don't believe we should have anything that directs users to contact them for help. I've already reached out to our web teams to look into this message that you received.

There are some download privileges required to be able to download the stamps, but I don't think your ability to download should expire unless your abusing the system in some way.  I asked someone to look into this as well.

In the meantime, what you should do is contact our support at https://support.techsmith.com. Please include the email address you used to purchase or whatever order details you have available and they should be able to get you straightened out.

I'm sorry that you ran into these problems, it's not how it's supposed to be working.

-Glenn
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Robert Neuendorf

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I accidentally bought the super stamps again with this newest version of snagit. I don't need it If you want it.