I ve saw error message for every moments of Capturing,. when I finished the capture,

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  • Problem
  • Updated 2 years ago

Hello, I bought snagit 2018 few days ago, but, I've saw error message for every moment of Capturing,. when I finished the capture, It makes "waiting cursor" and error message after waiting( after click the camera icon.). I use this on win 7.   plz help me to use lovely sangit on perfectly.  I am falling in sad mood. I can't keep going on my work ....... plz, help me.... 
plz let me know how I send log file u or trace data, etc...
I like snagit , plz don't make me sad. plz ~~~
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Sang Do Park

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  • sad

Posted 2 years ago

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Photo of Paul


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The best way to solve this is to raise it as a support ticket.  This forum can help you with how to use SnagIt.  We cannot help with technical or installation problems.
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Rick Grunwald

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You can Submit a ticket


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