I can't Importing Video

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  • Updated 7 years ago
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hey,, do you know why I cant import MP4, mpg, etc.. I only can import AVI...
please answer... :)
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Posted 8 years ago

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Glenn Hoeppner, Employee

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Hi Ariefzuifiar,

Which TechSmith product are you talking about?

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why can't I import .mp4 and .avi on camtasia 7.1? I can only import .mpg for the video files. i badly need your reply. I need to finish this for our project. thank you.
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Mike Curtis, Employee

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MP4s are a "container" which holds the video and possible additional data.
My guess is that your MP4 is somehow not standard. For example, there could be 10 MP4 videos and to the human eye they seem identical, but in the code they are different.

How did you obtain or create this MP4?

My advice would be to see if you can convert the MP4. "Handbrake" ( http://handbrake.fr/downloads.php ) is a popular tool. Even if you converted the MP4 into an MP4 it might make it compatible.

Mike Curtis
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Randy Schott

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I wanted to let you know that Camtasia Studio 8 has just been released. We have addressed many of the issues with failing to import supported file types. Give it a try and let us know if it solves the problems you’ve been having.

The 30-day trial is fully functional and can be installed alongside existing versions of Camtasia Studio. You can learn more about the new version here:



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