I can't see my video on the Internet

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
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When I upload my video, this is what I get:
We're unable to connect to the content you've requested, we apologize...

I'm producing in Camtasia 8.0
I've tried with every format.
I've tried to see my video in Firefox, Explorer, Safari
Same problem all over.
What's wrong?
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Lone Olstrup

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Posted 7 years ago

  • 1
Photo of Josh Holnagel

Josh Holnagel, Employee

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Hi Lone Olstrup,

Sorry you are running into this. Also, we appreciate the detailed info you have provided.

You say that you are trying to view the video on the internet. To what site are you uploading the video (Screencast.com, YouTube.com, you own site, maybe)?

Do you have a direct URL you are trying to access?
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Lone Olstrup

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Hi,
I've solved it. linked to the wrong html file. I wasn't aware of, that there are 2 html files now.

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